Privacy Policy — thehivee
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Privacy Policy

Last updated: August 2026

1. Who We Are

thehivee is a UK-based digital marketing agency providing Google Ads management and website design services to HVAC businesses in the United States. If you have any questions about this policy, you can reach us at enquiry@thehivee.co.

2. Information We Collect

  • Contact and quote form submissions: name, business name, phone number, email address, city, and service details you provide.
  • Automatically collected data: IP address, browser type, device information, and pages visited, via standard web analytics.
  • Direct communications: any information you share with us by email or phone.

3. How We Use Your Information

  • To respond to inquiries and provide requested services.
  • To manage and improve Google Ads campaigns and website services for clients.
  • To communicate updates about ongoing work.
  • To improve this website's performance and content.

4. Legal Basis for Processing

Where applicable, we process personal data on the basis of your consent (for example, submitting a contact form) or our legitimate interest in responding to business inquiries.

5. Sharing Your Information

We do not sell your personal information. We may share necessary information with:

  • Google Ads and Google Analytics, for campaign management and site analytics.
  • Call tracking providers (such as CallRail or WhatConverts), for tracking campaign performance.
  • Hosting and email service providers, to operate this website and respond to inquiries.

We do not share your information with third parties for their own marketing purposes.

6. Cookies

This website may use cookies and similar technologies for analytics and to improve your browsing experience. You can disable cookies through your browser settings, though some site features may not function as intended.

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law.

8. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us at enquiry@thehivee.co.

9. International Data Transfers

As a UK-based business serving clients in the United States, information you provide may be processed in the UK, the US, or other locations where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

11. Contact Us

Questions about this policy can be directed to enquiry@thehivee.co.